pH test shows alkaline water color
 as neutral (7) while acidic water
 color gets yellow (6).
 This is normal if initial pH is 6.5.

 Faulty or evaporated reagent:
 alkaline / acidity are always
 produced in inverse proportion.
 Therefore, showing an acidic color
 means inversely that alkaline water
 has to be generated from the unit.
 Lack of alkaline color can result
 from a chemical reaction where
 carbonic acid in water evaporates
 some test reagent elements.
 *Elevated level of salt in the water
 or high TDS;
 extended operation at high pH;
 sudden flux in electrical current.
 In these cases your machine will
 shut down automatically to protect
 the electrodes and circuitry.
 Test pH value on level 3 or 4
 water; replace reagent.
 Water appears milky;
 white snow like particles
 in the bottom of your glass.
 You have high hardness
 (calcium primarily) in your water.
 The white is extracted CaCO3
 (Calcium carbonate).
 After Co2 in water is bonded with
 Ca where elevated levels of CO3
 exist in your water.
 In water where elevated levels of
 CO3 exist, what you see after
 ionization is Co2 in
 the water bonded with Ca.
 This is calcium! It is not only
 harmless, but actually good
 for you.
 Remember the ionizer separates
 and condenses the alkaline
 minerals and this is what you
 are seeing.
 You can lower the setting (1-2) and
 reduce this effect.
 Typically this only
 occurs in hard water areas.